Collection

As soon as your order is complete and packed, the goods are ready for collection at our warehouse in Bochum, Germany.

Your forwarder, your choice

You arrange the collection yourself – with your own forwarder or a parcel service of your choice, for example DHL, UPS, GLS, DPD, FedEx or TNT.

Please note

• Announce the collection at least 24 hours in advance.
• The driver must state your customer number or the shipment number (SE…); otherwise the goods cannot be handed over.
• If you need labels on your parcels, send them to your manager before packing.
• For exports outside the EU we prepare the export declaration; customs need about 24 hours for it.

Questions about collection or packing: please contact your manager.